Northern Chiropractic

Frequently Asked Questions

Answering your questions on clinic procedures

Answers to Frequently Asked Questions

If you are new to our clinic and therapists, we understand that you might have some questions. We are confident that we have the answers to your inquiries.

Below are the answers to the questions that are commonly asked in our clinic. Should you have additional questions please feel free to contact us.

COVID RELATED QUESTIONS

Question:

Are there new procedures in place due to the COVID pandemic?

Answer:

YES, much of our procedures have been altered to provide the maximum amount of safety for both patients and therapist during this unprecedented health crisis.

First, all forms for new patients must be completed through our website and submitted digitally to our office PRIOR to attending your initial consultation.

Second, we encourage the use of digital check-in at the time of your appointment and request that all patients wait in their vehicle until a therapist or staff member calls upon them.

Third, all clients are required to wear a facial covering, sanitize their hands on entering and leaving and do their best to maintain physical distancing of 2m whenever possible in the office.

 

Question:

Why is my appointment scheduled for more time than normal?

Answer:

Appointment times NOW reflect the additional amount of sanitizing time required by each therapist as regulated by their respective colleges and association, as well as the treatment duration.  This ensures the maximum amount of safety for both therapists and clients.

Question:

How old does a person need to be to receive massage therapy?

Answer:

Any age. Massage therapy treatments are effective from birth until palliative care stages.

Question:

Which regions of my body get massaged?

Answer:

The therapist will ask you what you want to get out of the session. You will also be asked to describe any chronic problems that you are experiencing. This will determine the appropriate regions of your body that need attention. A typical full-body massage involves your back, neck, shoulders, arms, legs, feet, and hands.

Question:

Will I experience muscle soreness following a massage therapy treatment?

Answer:

Most people report feel very relaxed, and often experience significant relief from aches, pains and stress after a massage session. However some people, especially those who require deep-tissue massage, experience mild muscle soreness which may last a day or two. Once the soreness is gone, they often notice heightened energy levels and an increased range of motion.

Question:

I'm not sure I'm comfortable with a stranger touching me.

Answer:

It is not uncommon for first-time clients to be apprehensive with the personal nature of massage therapy. Most clients lose this apprehension within the first few minutes of treatment. Massage therapists are trained professionals who respect your feelings and go out of their way to allow you to feel comfortable.

Question:

Do I have to take off all of my clothes?

Answer:

One of the keys to the success of a your massage therapy session is your ability to relax and feel comfortable. Therefore, the decision is yours; remove only the articles of clothing that you are comfortable with removing. Traditional full-body massage treatments work best administered directly, without the barrier of clothing on the areas massaged. During a session you will be fully covered with a table sheet/blanket, only the area of your body that is being worked on is uncovered.  Before and after the session, you will undress and dress in complete privacy.

Question:

Will my extended healthcare plan cover the costs of massage therapy treatments?

Answer:

Yes. Most extended healthcare plans include massage therapy and some even have on-line billing. Some plans ask you to first receive a physician's referral. Feel free to contact us and we will be happy to help you determine your plan's coverage.

Question:

Do you offer massage gift certificates?

Answer:

Yes I do! A therapeutic massage is a great way to show someone how much you care. For details please visit my gift certificate page.